Privacy Policy

Kolding Klinker ("we", "us") is an authorised tile and surface dealer in Denmark. When you use our website, contact forms, showroom booking, or newsletter, we process personal data about you.

This privacy policy explains what information we collect, why we use it, and your rights under the General Data Protection Regulation (GDPR) and applicable Danish law.

Data controller: Kolding Klinker, Vejlevej 345, 6000 Kolding, Denmark, CVR 46178858.

We only collect information you provide to us or that is necessary to deliver our services:

• Name
• Email address
• Phone number (optional)
• Message and subject in inquiries
• Selected collection or series (if provided)
• Showroom booking: preferred date and time, language, project type, number of visitors, and notes
• Newsletter: email address and record of consent at signup

We process personal data for the following purposes and on the following legal bases:

• Responding to inquiries and quote requests — legitimate interest and/or steps prior to a contract
• Planning and managing showroom visits — legitimate interest and/or steps prior to a contract
• Sending newsletters and marketing where you have consented — consent
• Improving customer service and internal follow-up — legitimate interest
• Complying with legal obligations, e.g. accounting — legal obligation

You may subscribe to our newsletter via the form on this website. Signup requires you to actively consent to receive marketing emails and to processing as described in this policy.

We store your email address, subscription date, and consent. You may unsubscribe at any time using the link in our emails or on the page linked below. Unsubscription updates your status — we may retain records for compliance documentation rather than immediately erasing all history.

• Signup only occurs after active consent in the form
• Unsubscribe is free and takes effect as soon as practicable
• After unsubscribing you will no longer receive marketing emails from us

Unsubscribe from newsletter

Personal data is stored in secure systems with our hosting and database providers. Access is restricted to authorised Kolding Klinker staff.

We retain data for as long as necessary for the purpose — typically until an inquiry is closed, a booking is completed, or you unsubscribe from the newsletter. Some data may be kept longer where required by law.

We do not sell personal data to third parties.

We use trusted providers to operate the website and communications:

• Email (SMTP) for transactional messages and internal notifications about inquiries, bookings, and newsletter signups
• Website hosting and database (VPS/cloud) to run the site and CMS
• Web analytics (e.g. Google Analytics) — only if enabled and after your consent via cookie settings

Under the GDPR you have the following rights:

• Right of access to the data we process about you
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restriction of processing
• Right to data portability where processing is based on consent or contract
• Right to withdraw consent (e.g. newsletter) without affecting the lawfulness of processing before withdrawal
• Right to lodge a complaint with the Danish Data Protection Agency (datatilsynet.dk)

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Business

Kolding Klinker

Address

Vejlevej 345
6000 Kolding

Email

koldingklinker@outlook.com

Phone

+45 22 33 90 77

CVR (company reg. no.)

46178858